The Introduction to the ITIL Service Lifecycle manual would be suitable for anyone looking to gain (or refresh their) knowledge of the ITIL Service Management framework and its main publications.
This introduction to the concepts of Service Management and best practices will help Service Managers and IT professionals understand each stage of the service lifecycle.
The Introduction to the ITIL Service Lifecycle Manual can be shipped anywhere in the world, and it's the perfect introduction to the ITIL Foundation training.
The contents of this manual have been quality assured and endorsed by itSMF International. You can use this manual as a reference throughout your training and career.
You will learn all the foundations of the ITIL Service Lifecycle, giving you the perfect starting position before you work towards the different ITIL qualifications, which are very sought after in the IT industry.
Typical job roles with an ITIL 4 qualification include:
We have developed an expert team over the last 10 years since our inception. In that time, we have trained over 590,000 delegates globally, which has helped offer the highest quality training, and we have earned a 5-star rating on Trustpilot, from over 9,000 students.
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What does the Introduction to the ITIL Service Lifecycle manual cover?
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